Privacy Policy

ABOUT THE DATA WE COLLECT

When you fill in a form on our website, we collect the data you enter (your name, telephone number, e-mail address, city). When you visit our website, we also receive non-personally identifiable (anonymous) information about your web browser or mobile device. This information includes the name of the website from which you accessed our website (if applicable), the IP address of the computer or server you are using, your Internet service provider, your browser type, your mobile device type and your computer operating system.

We retain the right to collect and use all such information in order to:

• analyze trends among our visitors in order to improve our website;
• create a file in order to respond appropriately to your request;
• verify your identity, if necessary, to ensure the legitimacy of the request received.

This information is, of course, highly secure on our server, as data confidentiality is a priority for us.

NON-TRANSMISSION OF COLLECTED DATA

The information you send us via our website will not be passed on to anyone or to any other company. You will therefore never be the subject of solicitation, advertising or otherwise, by anyone directly or indirectly related to our company.

COOKIES

When you visit our website, a temporary cookie warning will be displayed to determine whether your browser accepts cookies. The maximum lifetime of a cookie is one year. That said, it will never exceed what your browser allows. Cookies are activated to facilitate navigation and enhance your user experience on our website. 

From your browser, it is possible for you not to allow certain types of cookies. Simply go to your browser’s privacy and security settings to indicate your preferences in this respect. However, if you block certain types of cookies, your browsing experience may be affected.

TRACKING TOOLS PROVIDED BY THIRD PARTIES

We use tracking tools managed by third parties (e.g. Google) to improve the performance and functionality of our website. These tools only collect non-personally identifiable information about your use of our website. However, such tools are created and managed by third parties who are not under our control. As a result, we are not responsible for the type of information that is actually collected by these third parties or how they use and protect it. Here are the tracking tools provided by third parties that we use:

• Google Analytics*
  Google Analytics is a web analysis service provided by Google. This company uses the data collected to track and analyze the use of our website, to prepare reports on its activities and to share them with other Google services, such as the Google Business Profile* or the Google Ads advertising network. These platforms in the Google ecosystem may therefore use the data collected to define the context and personalize advertising on its advertising platform. We invite you to read their privacy policy at the following address: https://policies.google.com/privacy?hl=fr
• Google Ads*
  Google Ads is a Google advertising network. The activities carried out on our website are linked to our account. The only data Google Ads collects are cookies and non-personally identifiable usage data. We also use this advertising tool for remarketing purposes, with the sole aim of informing, optimizing and delivering advertising based on the usage history of our website. We invite you to read Google’s privacy policy at the following address: 

https://policies.google.com/privacy?hl=fr

About Google Business Profile*
Google Business Profile (GBP) is a web-based platform that lets you create a free business profile. It displays basic information about the company in search results. This platform can collect non-nominative data, such as the number of people who have interacted with the published content (e.g. to obtain directions or make a call). We also use this platform to respond to user reviews.

* We invite you to read Google’s privacy policy at the following address: https://policies.google.com/privacy?hl=fr

CHANGES TO THESE TERMS AND CONDITIONS

We reserve the right to modify the terms and conditions of use of our website at any time.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about our privacy policy or if you would like to delete any information we have about you, file a complaint or if you would like more information, you can contact Ginette Blouin / protection@dolbec-intl.ca / 418 688-9115.

Published in September 2023